Current lead time for order fulfillment 4-6 weeks.

Current lead time for order fulfillment 4-6 weeks.

Shipping

Puerto Rico

Receive your Isleñas by USPS mail. Shipping $8.00 Flat Fee.

Returns are complimentary. If for any reason you are not happy with your purchase, use the pre-paid label included in your box. We will send your exchange on us!

U.S.

Receive your Isleñas by USPS mail. Shipping $14.00 Flat Fee.

Returns are complimentary. If for any reason you are not happy with your purchase, use the pre-paid label included in your box. We will send your exchange on us!

Returns

Exchanging for another style? Returns are complimentary.

Returning for a refund? We will refund the full price of the item minus the shipping cost.

International

We are working on special pricing with our courier partners.

As of now, international shipping cost is a flat fee of $35.

International returns or exchanges cannot be accepted.

Please consult with a member of our team about sizing by writing to hello@lasislenas.com or through our instagram DM's @islenasshoes

Duties and taxes at the destination are the recipient's responsibility.

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Lost, Missing, Stolen Packages

Both parties, Isleñas and recipient, will file a claim against the courier. We will walk you through the claim process. Claims might refund a portion of expenses incurred by the purchase and fulfillment of item but it is not assured. 

Independently of the claim's outcome, Isleñas is not responsible for lost, missing, or stolen packages. 

Sizing Info

Each style page has specific fit instructions. Please read carefully/ see charts. If you have any questions regarding size, we are happy to help. Fastest mode of communication is through direct message via Instragram @islenasshoes. You can also email us hello@lasislenas.com

 

 

 

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