Shipping
Puerto Rico
Receive your Isleñas by USPS mail. Shipping $8.00 Flat Fee.
Returns are complimentary. If for any reason you are not happy with your purchase, use the pre-paid label included in your box. We will send your exchange on us!
U.S.
Receive your Isleñas by USPS mail. Shipping $14.00 Flat Fee.
Returns are complimentary. If for any reason you are not happy with your purchase, use the pre-paid label included in your box. We will send your exchange on us!
Returns
Exchanging for another style? Returns are complimentary.
Returning for a refund? We will refund the full price of the item minus the shipping cost.
International
We are working on special pricing with our courier partners.
As of now, international shipping cost is a flat fee of $35.
International returns or exchanges cannot be accepted.
Please consult with a member of our team about sizing by writing to hello@lasislenas.com or through our instagram DM's @islenasshoes
Duties and taxes at the destination are the recipient's responsibility.
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Lost, Missing, Stolen Packages
Both parties, Isleñas and recipient, will file a claim against the courier. We will walk you through the claim process. Claims might refund a portion of expenses incurred by the purchase and fulfillment of item but it is not assured.
Independently of the claim's outcome, Isleñas is not responsible for lost, missing, or stolen packages.