Shipping

Made-to-order items' production time will vary depending on our production capacity and season.

Current production time as of May 1, 2023 is estimated at 4-6 weeks.

Ready-to-ship items ship within 5 business days.

Puerto Rico

Isleñas mails via USPS mail. Shipping $8.00 Flat Fee.

Returns are complimentary. If for any reason you are not happy with your purchase, use the pre-paid label included in your box. We will send your exchange on us!

U.S.

Isleñas mails via USPS mail. Shipping $14.00 Flat Fee.

Returns are complimentary. If for any reason you are not happy with your purchase, use the pre-paid label included in your box. We will send your exchange on us!

Returns

Exchanging for another style? The first return is complimentary.

Returning for a refund? A refund of the full price of the item minus all the shipping costs will be issued within 10 business days of receiving the package.

International

We are working on special pricing with our courier partners.

As of now, international shipping cost is a flat fee of $35.

International returns or exchanges cannot be accepted.

Please consult with a member of our team about sizing by writing to hello@lasislenas.com or through our instagram DM's @islenasshoes

Duties and taxes at the destination are the recipient's responsibility.

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Lost, Missing, Stolen Packages

Both parties, Isleñas and recipient, will file a claim against the courier. 

Independently of the claim's outcome, Isleñas is not responsible for lost, missing, or stolen packages.